SBI is set to play a key role in India's growth. The bank is focusing on a 'Digital First, Customer First' strategy. Investments in technology, data, and AI will create a responsive banking ecosystem. SBI aims to deliver personalized experiences across all channels. Physical branches will integrate with digital platforms for an omni-channel approach.

The SBI Chief emphasised that going forward, SBI’s strategic priorities will remain firmly centred around strengthening the “Digital First, Customer First” approach

SBI is set to play a key role in India's growth. The bank is focusing on a 'Digital First, Customer First' strategy. Investments in technology, data, and AI will create a…