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Insurers told to link top management's pay with claim response, grievance handling: Irdai
Insurance regulator Irdai has directed insurers to link the remuneration of managing directors (MDs), chief executive officers (CEOs) and other senior executives to customer-centric outcomes, including claim responsiveness, grievance redressal and the overall financial health of the company, PTI reported.
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economictimes.indiatimes.com
Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDA -…
In a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and grievance redressal. Insurers must now…
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Irdai links executive pay at insurers to elimination of unfair practices
The move is part of new KMP performance evaluation rules, under which the regulator has made 50% of key performance indicators (KPIs) mandatory and far more prescriptive than…
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Irdai asks insurers to link pay packages of senior executives to customer-centric metrics
The Insurance Regulatory and Development Authority of India (Irdai) has made amendments to the IRDAI (Corporate Governance for Insurers) Regulations, 2024.
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thehindubusinessline.com
IRDAI asks insurers to link pay packages of top executives to customer-centric metrics, financial health
IRDAI mandates insurers to tie executive pay to customer satisfaction and financial performance, enhancing governance and transparency.
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timesofindia.indiatimes.com
Insurers told to link top management's pay with claim response, grievance handling: Irdai
Insurance regulator Irdai has directed insurers to link the remuneration of managing directors (MDs), chief executive officers (CEOs) and other senior executives to…
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IRDAI tightens governance norms, links insurer KMP pay to performance metrics
IRDAI has tightened insurance governance norms, linking KMP pay to performance metrics and mandating public disclosure of business data across insurers.
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Now, insurers must link pay of senior executives with performance
MUMBAI: The insurance regulator has directed insurers to realign how senior executives are evaluated and paid, linking performance more closely to customer outcomes, transparency,…
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Irdai asks insurers to tie senior exec performance to customer service
India's insurance regulator, Irdai, is changing how insurance company executives are evaluated. Performance and pay will now be linked to customer results, not just financial…