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Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDA - The Economic Times
In a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and grievance redressal. Insurers must now publicly disclose detailed data on claim timelines, complaint handling, and product performance, empowering policyholders to make informed decisions beyond just premiums.
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economictimes.indiatimes.com
Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDA -…
In a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and grievance redressal. Insurers must now…
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Irdai links executive pay at insurers to elimination of unfair practices
The move is part of new KMP performance evaluation rules, under which the regulator has made 50% of key performance indicators (KPIs) mandatory and far more prescriptive than…
