The invisible decisions keeping Hajj safe

ALKHOBAR: At Hajj, millions of people move through the same spaces within a limited number of days. From the outside, the operation can appear seamless. On the ground, order is often maintained through small, fast decisions that most pilgrims never notice, whether it is redirecting a delayed group, closing a pathway, or responding to a sudden buildup of people in one direction. Sometimes, preventing a dangerous situation comes down to seconds of action. Volunteers and field personnel assist pilgrims as part of efforts to manage crowds during Hajj.

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