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When an algorithm tells you how to do your job
An app designed to boost productivity has also added stress and discomfort for some hotel housekeepers.
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When an algorithm tells you how to do your job
An app designed to boost productivity has also added stress and discomfort for some hotel housekeepers.
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More stress, fewer breaks: Hotel housekeepers reveal what it’s like working for an app
Promising productivity, the HotSOS Housekeeping app tells workers when and where to clean and is now used by most global hotel brands.