‘Family would always come first’: She was a dedicated employee but never took work calls after 6 pm. One missed client call revealed the emotional reason behind her decision

A receptionist's refusal to answer work calls after 6 pm drew criticism. Colleagues deemed her uncooperative. However, a major client's visit revealed her compassionate act during a past family emergency. This act stemmed from a personal loss, highlighting her commitment to family. Her boundary was then understood and respected by all.

Raccontata daeconomictimes.indiatimes.com