The IRDAI is developing a more detailed framework for performance-linked key performance indicators (KPIs) for insurance company executives. This initiative aims to enhance oversight on claims settlement, customer complaints, and expense management, pushing for sharper accountability standards and measurable parameters in senior management evaluations.

Reduce Focus On Profits, Improve Transparency, Curb Misselling’

The IRDAI is developing a more detailed framework for performance-linked key performance indicators (KPIs) for insurance company executives. This initiative aims to enhance…