Bengaluru: In an AI-led overhaul, Salesforce is redesigning roles across the company as it integrates AI agents into daily workflows. “Our focus has been on redesigning every job and reskilling every employee,” said Nathalie Scardino, its president and chief people officer.

Bengaluru: In an AI-led overhaul, Salesforce is redesigning roles across the company as it integrates AI agents into daily workflows. “Our focus has been on redesigning every job…

Salesforce is developing digital labor platforms using AI. The company emphasizes that these AI tools are designed to enhance human capabilities, not replace them. By automating…