Our engagement with AI is at a crossroads: Will we treat it as an all-knowing oracle or as a tool to expand our own way of seeing the world?

Chatbots are becoming a first stop for emotional support for many users, but new research suggests their tendency to provide reassurance can be harmful.

Our engagement with AI is at a crossroads: Will we treat it as an all-knowing oracle or as a tool to expand our own way of seeing the world?