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Air Canada chief apologizes after English-only message to plane crash victims
Michael Rousseau says his lack of French overshadowed families’ grief after Mark Carney and Quebec denounced his video
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bbc.com
Carney says Air Canada's English-only message after LaGuardia crash 'lacks compassion'
The CEO of Air Canada is under fire for the condolence video, as one of the pilots killed is French Canadian.
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independent.co.uk
Carney slams Air Canada after LaGuardia crash condolences delivered only in English
Mark Carney hit out at Air Canada for a "lack of judgment and compassion" after the airline's CEO expressed condolences to victims' families in a four-minute video spoken almost…
