Without a new approach to entry-level training for lawyers, accountants and other knowledge workers, we’re risking the future of these crucial professions.

Phil Gilbert, IBM’s former design head, on how to treat change like a product—with customers, accountability, and premium appeal.

AI and automation are already reshaping the future of work, but our collective choices will determine whether the disruption leads to decline or renewal.

Without a new approach to entry-level training for lawyers, accountants and other knowledge workers, we’re risking the future of these crucial professions.

Jinsook Han says that AI agents, even more so than generative AI, have the power to truly make a difference for the company and its customers.

"You're missing a significant aspect of growth if you shut down the pipeline on bringing junior or entry-level talent into an organization," one CEO said.