Optus faces consequences for failing to connect emergency calls, resulting in four deaths, prompting industry changes in Australia.

Communications Minister Anika Wells ordered an investigation into the outage, saying the firm ‘let Australians down’.

The incident comes after Optus was fined A$12 million by regulators for failing to provide emergency call services to thousands during a 2023 outage.

The outage left hundreds of people unable to contact emergency services and has been linked to multiple deaths.

Optus faces consequences for failing to connect emergency calls, resulting in four deaths, prompting industry changes in Australia.

Three people died in Australia after hundreds of emergency calls failed due to an outage on the Optus network.