The incident comes after Optus was fined A$12 million by regulators for failing to provide emergency call services to thousands during a 2023 outage.

Communications Minister Anika Wells ordered an investigation into the outage, saying the firm ‘let Australians down’.

The incident comes after Optus was fined A$12 million by regulators for failing to provide emergency call services to thousands during a 2023 outage.