The scale of the problems at Starbucks is greater than what faced Chipotle in 2018 when Brian Niccol took the helm.

The scale of the problems at Starbucks is greater than what faced Chipotle in 2018 when Brian Niccol took the helm.

The quarterly results were messy. But CEO Brian Niccol had plenty of good things to say about where the business is headed down the road.