Many communities aren't ready to handle 988 mental health hotline

The mental health equivalent of 911 is about to launch across the United States, but a new study finds that many communities may not be prepared for it.

Beginning July 16, a new 988 number will be available 24/7 for Americans dealing with a mental health crisis. It's akin to 911, long used to get help for medical emergencies.

The new code will replace the 10-digit number currently used to reach the National Suicide Prevention Lifeline, which was established in 2005. Health officials expect the easy-to-remember 988 to spur a surge in calls.

The trouble is, few jurisdictions are ready for that, according to the new study, by the nonprofit research organization RAND Corp.

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