Microsoft has fixed a bug that prevented Teams and Outlook from launching after installing updates released since the August 2026 Patch Tuesday.
The company confirmed last week that this known issue affects users who haven't installed Microsoft Store updates on ARM-based Windows devices (such as the Surface Pro 11 and Surface Laptop 7) running Windows 11 24H2 or later.
"After installing Windows security updates released on or after August 11, 2026, (KB5121003), Microsoft Teams and the new Outlook for Windows might fail to launch or might close unexpectedly on ARM-based devices, such as Surface Pro 11 and Surface Laptop 7," Microsoft explained in a Windows release health update.
"Classic Outlook, Word, Excel, and other applications are not known to be affected. This issue is most likely to occur on new or freshly imaged PCs that have not yet installed any Microsoft Store updates."
Although Microsoft has yet to disclose the root cause, it advised affected customers to update the Auto Super Resolution Package, which enables Copilot+ PCs to use AI to make gameplay smoother, as a temporary workaround.
