The latest edition of the European Railway Station Index is out now – and the best major hub on the continent is Switzerland’s Zürich Hbf.
Issued by the Consumer Choice Center, the new ranking evaluated 60 of Europe’s busiest railway stations looking at the percentage of services which are delayed and the average wait time.
It also took into account factors such as the number of in-station services, accessibility options, whether or not the station has free wifi, national and local railway coverage and ticket types.
Switzerland “continues to set the standard for reliability”, with a national punctuality rate of 94.1%. Zürich Hbf came in first place overall, with just 4% of its train services delayed, while Bern Hbf was joint fifth with a delay percentage of 1.8%. Although ranked 14th overall, the most punctual trains departed from Luzern Hbf, which had just 0.3% of its services delayed.
On the flip side, Germany’s performance “continued to deteriorate” compared to previous editions.
