In a bold technological forecast, Paytm founder and CEO Vijay Shekhar Sharma has declared that 2027 will mark the "massification" of artificial intelligence, predicting a paradigm shift where autonomous AI agents will replace apps as the primary way humans interact with computing.
In a post of X, the fintech founder outlined a vision where the era of tapping smartphone screens and clicking desktop software gives way to hyper-capable personal assistants integrated directly into device operating systems.
”By the end of 2026, we will have super-capable AI assistants—personal agents irresistibly good at performing all the tasks we do on our phones and computers,” he wrote, adding, “In 2027, organizations and businesses will rush to launch agents, just as they launched websites and apps in the early internet and mobile-internet days.”
Sharma said that just as touchscreen taps replaced desktop web clicks during the mobile internet wave of the 2010s, AI agents will displace the current app grid.
Instead of jumping between software programs to perform tasks, mainstream users will delegate complex multi-step workflows to personal digital agents.
