Assisted by AI, companies have more options than ever to track employees, minute by minute, keystroke by keystroke. Does this have the desired effect?
7:00 AM CDT on September 5, 2026
This story was originally published by Knowable Magazine.
Ready for a Whopper with a side of Orwell? Earlier this year, Burger King announced the rollout of Patty, an AI chatbot imbedded in headsets that tracks if cashiers neglect to say please and thank you and chimes in when a soda fountain is running low.
Advances in AI, cameras, sensors and tracking software have given employers unprecedented power to monitor employees. They now observe the physical location of workers, the length and content of phone calls, keystrokes per minute, and even the tone and pitch of conversations with customers.
