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The warehouse retailer's Costco Next platform, which connected members with select vendors since 2017, went offline over the weekend with no announcement
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Costco $COST shut down its Costco Next online marketplace without notifying members, leaving customers who visited the site to discover the closure on their own, according to USA Today.
CostcoNext.com now sends visitors to a Costco customer support page carrying the message: "Access to Costco Next store fronts is no longer available." That page identifies vendors that still honor returns and directs customers with return or warranty questions to reach out to those companies directly.
