Good morning. Companies are spending more on AI, and employees overwhelmingly say the technology makes them more productive. So far, those gains aren’t translating into operating profit for most companies.
Nearly nine in 10 respondents say their organizations regularly use AI for at least one business function, and 44% say they are scaling it enterprise-wide, according to a McKinsey survey of 1,719 professionals and business leaders globally. Eighty percent say AI has improved their individual productivity, and half say it helps them make better decisions.
But just 37% say AI is having a meaningful impact on earnings before interest and taxes (EBIT), unchanged from a year ago.
AI is also taking up a larger share of corporate budgets. Twenty-eight percent of respondents say AI now accounts for more than 10% of their IT budget, and 60% expect to increase AI investment next year. Twenty percent say AI-related operating costs, including token costs, are already constraining their use of the technology.
The companies reporting the largest financial gains offer one clue about where that spending pays off.
