A woman was left in tears after she accidentally left something personal in a journal she sold on Vinted - as the message she received from the buyer made her heart stop15:18, 30 Aug 2026This woman has learned a very important lesson to always check for personal belongings before selling secondhand items. We've all been there – having a clear-out, listing unwanted items online, and breathing a sigh of relief as the parcels head out the door. Secondhand platforms such as Vinted, eBay and Facebook Marketplace have made it easier than ever to turn clutter into cash, and for the most part, transactions are smooth, straightforward and entirely uneventful.‌But every now and then, things can go horribly wrong. You might leave personal belongings in a bag you're selling, leave an embarrassing note in a DVD case, or perhaps even send out the entirely wrong item.‌One woman recently shared a deeply personal experience after selling a journal on Vinted that she was convinced she had never written in. She hadn't bothered to check through the pages before listing it, certain it was blank. It wasn't – and what happened next moved her to tears, and has since captured the hearts of thousands online.‌It turned out the woman had written a single entry in the journal, one that touched on her mental health struggles, including her experiences with anxiety and depression. When the buyer received the item and discovered the note, rather than simply ignoring it or leaving a negative review, they reached out with a message of extraordinary kindness.Sharing screenshots of the exchange on X, the buyer had written: "Hey, your note was in the journal from March. Have you been okay since the note? As someone who suffers with anxiety and depression, things do get better. Have you spoken with anyone since? And listen, if you ever want a chat or whatever, I know I'm a stranger, but I'm happy to be an ear."Content cannot be displayed without consent‌Mortified by the accidental overshare, the woman quickly replied with an apology and offered the buyer a full refund, feeling it was only fair given that the journal had effectively been used.The buyer was having none of it, responding with equal warmth: "No, not at all, you're fine. Don't worry. I took out the page! Honestly, though, if you ever need to chat or vent or whatever, I'll be a message away! Don't ever feel like you've got to be alone with those thoughts."Overwhelmed by the gesture, the woman decided to post the exchange publicly on X, saying she wanted to remind people that genuine kindness still exists, even between complete strangers on the internet.‌She wrote: "I sold someone a journal on Vinted, which I was positive I'd never written in before, but turns out I had written on one page, and this is what the buyer messaged me. There are truly good people left in the world."I lowkey am mortified because I've no idea what I wrote, but we're all human, I guess. Just wanted to share nice people doing nice things, because what a lovely person."The post quickly struck a chord with readers, many of whom said it had left them feeling emotional. Commenters were unanimous in their praise for the mystery buyer, with many calling them an outright "angel."‌One person wrote: "Love this, love them, sending you both positive vibes because the beauty this radiates is next level."Another added: "Actually, that's a really sweet and human thing. Good to see that not everyone online is horrible."A third simply gushed: "Oh my god, actual angel."Article continues belowAnd if nothing else, the story serves as a timely reminder to always, always check through your belongings before you sell them online – though in this case, perhaps it's no bad thing that she forgot.If you or someone you know is struggling with their mental health, Mind can help. The charity has several resources on its website, including information on where to go in an emergency, how to get help in a crisis that is not a medical emergency, and other mental health resources.For someone to talk to, you can phone the Mind support helpline on 0300 102 1234.