Recently, some members of the Hotel and Personal Services Senior Staff Association (HOPSSSA), an affiliate of the Trade Union Congress of Nigeria (TUC), picketed Abuja Continental Hotel, while disrupting business activities over alleged unfair labour practices and preventing employees from exercising their right to associate.
In this interview, Niyi Agoro, cluster director, Human Resources, Continental Hotels Group, which also manages Lagos Continental Hotel, speaks to Obinna Emelike, dismissing the allegations, and pointing out that the freedom of association includes the freedom not to associate. He shades light on the impact of the forceful blockade of the hotel’s access points, level of progress at the ongoing upgrade of facilities across the hotel, focus on MICE, among others.
Excerpt:
What is the state of operations at Abuja Continental Hotel after the August 24th picketing and what measures are in place to ensure guests continue to enjoy uninterrupted and world-class service?
The Abuja Continental Hotel is fully operational and has continued to deliver the exceptional standard of hospitality and service for which it is renowned. While the hotel was subjected to a protest and blockade of its gates by the Trade Union Congress (TUC) on August 24, 2026, the management immediately activated appropriate security and business-continuity measures to safeguard our guests, colleagues, business partners and other stakeholders, while minimising any potential disruption to the hotel operations.
