Mumbai: The country's largest private sector lender, HDFC Bank, on Thursday said its staff helped prevent a Rs 1.12 crore 'digital arrest' fraud on a senior citizen.An employee at a branch in New Delhi's Rohini noticed an elderly couple had come to liquidate fixed deposits of Rs 1.12 crore and was requesting to transfer the amount to an unknown third-party account.Observing that both the senior citizens were anxious and constantly speaking to someone on a video call, bank staff felt something amiss and engaged with the customer to prevent the fraud from happening, as per an official statement.
HDFC Bank staff help prevent Rs 1.12-crore 'digital arrest' fraud
HDFC Bank employees took swift action to block a potential digital scam targeting elderly clients. An attentive staff member noticed an anxious couple trying to send a hefty amount of money while on a video call with someone unknown. Reacting promptly, the bank team identified the suspicious activity and successfully protected the seniors from losing Rs 1.12 crore, showcasing their commitment to customer safety.
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