TrustRadius has announced its Top Rated awards for 2026, and SAP Customer Experience (SAP CX) is proud to share that SAP Sales Cloud, SAP Service Cloud, and SAP Commerce Cloud have each been recognized as Top Rated products in their respective categories. In a landscape crowded with vendor-sponsored rankings and paid analyst reports, TrustRadius stands apart. These awards are driven entirely by verified customer reviews: no paid placement, no analyst opinion.

To earn a TrustRadius Top Rated badge, a product must meet three stringent criteria:

At least 10 verified reviews submitted within the past year

A trScore of 7.5 or higher

A meaningful presence in its category