Website Handover Checklist Between Agencies

A safe website handover transfers operational knowledge and control without creating an unmonitored gap. The client, outgoing agency, and incoming agency should agree on scope, a UTC cutover time, account ownership, code and data state, critical journeys, open incidents, recovery evidence, monitoring overlap, acceptance criteria, and final access revocation.

Do not reduce the handover to a password archive. The receiving team needs enough verified context to operate and recover the service, while the departing team needs a clear end of responsibility.

At a glance

Appoint one client handover owner.