Jump to contentAllNewsSportCultureLifestyleEU national Nidia Webb was refused boarding on a flight home from Spain after the Home Office eVisa system linked her status to her identical twin sister. Ms Webb spent hours on the phone to the Home Office helpline to resolve the issue, which she was told is a known technical problem affecting twins. The incident follows previous reports of foreign nationals being left stranded abroad or having their digital profiles erroneously merged with strangers. Campaign group the3million and human rights organisations have raised concerns over the reliability and data security of the digital visa system. A Home Office spokesperson stated that over 10 million people have successfully used eVisas, with the majority of rare errors resolved within 24 hours. In fullWoman refused flight home to UK after eVisa system mistakes her for twin sisterMore bulletinsThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in
Woman left stranded in Spain after she is mistaken for her twin
Jump to contentAllNewsSportCultureLifestyleEU national Nidia Webb was refused boarding on a flight home from Spain after the Home Office eVisa system linked her status to her identical twin sister. Ms Webb spent hours on the phone to the Home Office helpline to resolve the issue, which she was told is a known technical problem affecting twins. The incident follows previous reports of foreign nationals being left stranded abroad or having their digital profiles erroneously merged with strangers. Campaign group the3million and human rights organisations have raised concerns over the reliability and data security of the digital visa system. A Home Office spokesperson stated that over 10 million people have successfully used eVisas, with the majority of rare errors resolved within 24 hours. In fullWoman refused flight home to UK after eVisa system mistakes her for twin sisterMore bulletinsThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in
