New ‘Alo Adalet 135’ hotline launched to speed up justice
Türkiye on Aug, 18 introduced a dedicated judicial hotline to identify and resolve court delays, taking a key step toward faster and more accessible justice.
Dedicated Judicial Services Efficiency Offices established at local courthouses will evaluate Citizen notifications submitted via the “Alo Adalet 135” hotline under this system. Designed to spot bottlenecks early, these offices actively monitor delays in criminal investigations and prolonged civil disputes involving rentals, commerce and divorce.
The mechanism will also track target timelines and delays in judicial processes to spot administrative choke points and resolve them locally.
Justice Minister Akın Gürlek stressed that the mechanism would operate in accordance with judicial independence and the constitutional guarantees afforded to judges. Judicial decisions will remain outside the system’s scope, which will focus solely on administrative shortcomings that contribute to delays.
