Patrice Bouexel explores how AI and automation are impacting employee expectations and behaviours in the wider financial ecosystem.

Now more than ever, we are seeing a landscape in which organisations globally are racing to automate their financial operations. For Patrice Bouexel, general manager for Europe at financial software platform Sis ID, this is evidence of an ecosystem in which companies are struggling to meet expectations.

Bouexel told SiliconRepublic.com, “Finance teams are under the same pressure as every other function, do more with the same headcount and do it faster.

“Gartner found that AI adoption in finance rose from 37pc in 2023 to 58pc in 2024, while Deloitte’s global survey of more than 1,300 finance leaders found that adopting new technology, including AI, was a top priority for 48pc of respondents.”

He added: “That is not a small shift. It reflects a recognition that manual, paper-based processes cannot keep pace with the volume and complexity of modern payment flows, especially as organisations operate across more currencies, more vendors and more jurisdictions than they did five years ago.”