Michael K. had his Rolex Oyster Perpetual Datejust 41, worth about TL 450,000 (about $9,390), stolen while traveling in Vienna. Nearly three years after reporting the watch as stolen internationally, he traced it to an authorized Rolex dealer and service center in Istanbul.

After Rolex Customer Service informed him that the watch had been brought to the authorized Rolex representative and technical service Rolex Boutique Rhodium at Istanbul’s Zorlu Center, Michael K. requested its return. When the company did not return the watch, he filed a lawsuit at an Istanbul Civil Court of First Instance seeking its restitution.

According to the lawsuit, Michael K. was robbed while traveling in Vienna on Jan. 28, 2023. The Rolex Oyster Perpetual Datejust 41 on his wrist was stolen.

Michael K. reported the theft to Austrian authorities. A report issued by the Vienna police recorded the incident as theft and listed the Rolex watch as the subject of the complaint. Following the theft, Michael K. contacted Rolex Customer Service and had the watch registered as stolen.

Rolex Customer Service later contacted Michael K. and informed him that the watch had been located at the authorized Rolex dealership and technical service Rolex Boutique Rhodium at Zorlu Center in Türkiye.