Recurly and Justt Partner to Help Subscription Merchants Win More Chargeback Disputes and Eliminate Manual Reconciliation
Integration combines Justt's AI-native dispute management with Recurly's subscription intelligence to improve win rates and automatically close the loop on every dispute outcome
Recurly, the leading subscription management and billing platform, today announced a new integration with Justt, the AI-native chargeback management platform, to help subscription merchants recover more revenue from chargebacks and eliminate the back-office work that follows every dispute resolution.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260820620028/en/ Recurly, the leading subscription management and billing platform, today announced a new integration with Justt, the AI-native chargeback management platform, to help subscription merchants recover more revenue from chargebacks and eliminate the back-office work that follows every dispute resolution.
Chargebacks represent one of the largest and least visible drains on subscription revenue. When a customer disputes a charge with their bank, the merchant scrambles to respond with incomplete information, and most disputes are lost or resolved through weeks of manual effort. After a dispute closes, the downstream work is just as costly: operations teams must manually update billing records, issue credits, adjust invoices, and trigger the right subscription workflows. For businesses managing high transaction volumes, that process is fragmented, error-prone, and expensive. According to Datos Insights research, commissioned by Mastercard, the expected financial impact of chargebacks to merchants will grow from $36.9 billion in 2026 to $46.1 billion by 2029.
