Amazon has reinstated binding arbitration for customer disputes, effective immediately, while barring class-action lawsuits, as outlined in emails sent to users on Friday.
The changes are effective immediately
Aug 15, 2026
10:07 am
What's the storyAmazon has reintroduced binding arbitration for its US customers, effectively barring them from filing class-action lawsuits.
The move makes it more difficult for users to seek legal recourse in court.
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