No one wants to hear from a colleague that they monopolized a meeting or failed to get their point across — and few colleagues want to be the one to share that with their boss.
While thoughtful feedback can be valuable, it's not always welcome when it's unsolicited. Nowadays, Coinbase CTO Rob Witoff is getting that kind of candid advice regularly from a source he doesn't have to worry about awkward workplace dynamics with: an AI agent.
"That's the kind of feedback I'm getting every single day now," Witoff told Business Insider.
The company recently rolled out a beta version of "Coinbase Coach," an internal AI tool that's been embedded across data sources that workers have access to, including Google Docs, meeting transcripts, Github commits, and Slack messages. It provides employees with private feedback based on interactions with people throughout the company. The reports aren't used in performance reviews or available to managers, Witoff said.
This is part of a series of stories from Business Insider's conversation with Coinbase CTO Rob Witoff. We've also published his commentary about the traits that make engineers stand out. To be alerted when the next piece publishes, follow reporter Ana Altchek here.
