Hardware wallet manufacturer Trezor disclosed a data breach affecting nearly 14,000 of its customers after ShipMonk, its shipping provider and logistics partner, got hacked.

During the incident, the attackers gained access to customers' order data, including their full names, shipping addresses, email addresses, and phone numbers.

As the company explained in a Thursday blog post, the resulting data breach affects customers from the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal who received orders between May 10th and August 8th, 2026.

"On Monday, August 10, 2026, one of our shipping providers, ShipMonk, informed us of unauthorized access to their systems containing customer data," Trezor said. "The incident affects 11,742 customers with full exposure (name, email, phone number, shipping address) and 1,947 customers with partial exposure (name, city, email)."

The company added that its operations or services were not impacted due to the breach, that its systems were not compromised, and noted that all Trezor devices are secure.