IDC has named SAP a Leader in the IDC MarketScape: Worldwide AI-Enabled Order Orchestration and Fulfillment Applications for Retail and B2C 2026 Vendor Assessment.
The recognition reflects SAP’s continued commitment to innovation in order management and the confidence customers place in SAP Order Management Services to run some of the world’s most complex, high-volume order operations.
Every order is an opportunity to keep a customer promise, earn lasting loyalty, and increase profitability. However, as customer expectations rise and supply chains grow more distributed, order management has become a complicated, siloed process. This is where SAP Order Management Services comes in and turns order management into enterprise execution intelligence.
SAP Order Management Services empowers businesses to run orders with intelligence, connecting demand, inventory, fulfillment, and financials in real time. With its cloud-native, API-first, composable architecture, the solution helps organizations to maintain operational efficiency and adapt to the changing business needs continuously.
Seamless, cohesive order management processes






