Student-loan borrowers are facing sweeping repayment changes. Here's what's on their minds, from new payments to billing errors.
By
Ayelet Sheffey
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Student-loan borrowers have described confusion with new repayment plans and billing errors.
Student-loan borrowers are trying to navigate Trump's repayment overhaul while facing hourslong hold times and conflicting…
One student-loan borrower applied for a repayment plan, thinking her monthly payment was $50. Three days later, she got a bill…
Many federal student loan borrowers surveyed said they don't know about income-driven repayment plans or the Public Service Loan…
Organizations that work with student borrowers report technical glitches that are making it difficult to get correct information…
Significant developments this month will ultimately affect millions of Americans who have federal student loans.
The past five years have been called the most chaotic in student loan policy history.
