A charity shop worker has shared one of the most common mistakes customers make when thrift shopping for clothes. It's even something that can annoy staff if you're not careful07:20, 13 Aug 2026Charity shops provide vital funding for good causes while offering cheap goods and drawing in hordes of savvy shoppers. While working in a thrift store can also have its benefits recently, staff have begun speaking out about the blunders customers routinely make.As it turns out, shoppers and donors alike make all manner of mistakes, and one worker has shared the particular habit that really gets under her skin. Stacey, known as Queen of Preloved on TikTok, laid it all bare in a tongue-in-cheek clip. Though the video was very much in good humour, she shone a light on an important issue — one question that thrifting customers ask time and again, never failing to wind up members of staff.It's not the only charity shop story to have surfaced of late, either. Previously, someone else also exposed the side of charity shops people often don't get to see.Charity Shop Worker Reveals Frustrating Customer Question on TikTokIn the clip, Stacey wrote: "When a customer asks if you 'have this in another size' and you work in a charity shop."She's then seen walking away as if to imply it's a totally ridiculous question. The video swiftly got tongues wagging, with fellow workers and shoppers keen to share their own experiences. It appears this particular question grates on quite a few people's nerves.Content cannot be displayed without consentOne person remarked: "My personal favourite is 'excuse me, would you sell these shoes for £2 instead of £7?' No thank you."Another chipped in: "Yes it's so funny, but sometimes we get a donation of new clothes from an outlet so we do have several sizes."A third replied: "Dumb and dumber!" Meanwhile, a fourth commented: "Yes, I managed a store for seven years."It was like 'this top is a 14 and I'm an 18, could you do it cheaper?' Eh no, because it won't make it fit any better."It's evident from the comments that staff working in charity shops have fielded all manner of peculiar questions over the years. Perhaps that's why shoppers ought to do their homework before embarking on a thrifting expedition.Common Myths About Charity Shop Inventory and Stock SizesThough it may seem self-evident, charity shops typically don't stock the same garments in multiple sizes. That's because they depend on individual donations, meaning most pieces are unique.Clothes are usually sold in whatever size they were originally manufactured. There are occasions when exceptions might arise, though.For instance, some charities receive surplus stock from major retailers or substantial donations of newer clothing from particular brands. In rare cases, this could mean the same piece is available in a handful of different sizes.There are also a few tricks you can employ to improve your thrifting success rate. It's often wise to try garments on before purchasing, given the possibility of shrinkage or inconsistent sizing.Article continues belowExpert Thrifting Tips for Finding Great Bargains in Second-Hand ShopsAdditionally, some shoppers find it more effective to browse specific categories (e.g. all jackets, all jeans) rather than attempting to track down a precise size-and-style combination. It's also worth bearing in mind that charity shop stock is always turning over.Popping in on a regular basis will greatly improve your chances of tracking down exactly what you're after.
Charity shop worker urges people to stop making 'error' when buying used clothes
A charity shop worker has shared one of the most common mistakes customers make when thrift shopping for clothes. It's even something that can annoy staff if you're not careful






