Pension fund's shocking delay in processing death benefit claim.
A pension fund has been severely criticised for what the Pension Funds Adjudicator described as a shocking failure of governance after a death benefit claim lodged nearly nine years ago remained unresolved.
Pension Funds Adjudicator Lebogang Mogashoa has ordered the Chemical Industries National Provident Fund (CINPF) to finalise its investigation into the death benefit and distribute it to the deceased member’s lawful dependants and beneficiaries.
The ruling followed a complaint lodged in June 2025 by the mother of the deceased, who was a pensioner and depended on her son for financial assistance with groceries, medical expenses and insurance policy payments.
The deceased, who was employed by Tosasmsp-Tosas (Pty) Ltd, was a member of the fund from July 2013 until his death in April 2017. At the time of his death, his fund had over R40,500.
