Part 4 of a series building a support-ticket agent with no framework. Previous: Part 3 (the eval set). Repo: github.com/akash-pal/agent-from-scratch
This is the part everyone reaches for a framework to skip. Here's the argument for not doing that, at least the first time: if you can't explain what your agent loop does in plain English, no framework is going to fix that — it's just going to make the loop harder to see.
Here's src/agent.ts, trimmed to the actual loop:
export async function runAgent(
ticket: Ticket,
