Automatic top-up — the feature that charges a saved card when a customer’s balance falls below their threshold — could never have succeeded for anybody. The invoice was constructed in the wrong currency, and every attempt would have failed in a way that told the customer their card was bad. This is the whole write-up, in the shape we would want any incident written in.
Summary
An invoice does not take its currency from the line items attached to it. It takes it from the customer’s default currency, or failing that from the Stripe account’s — which is EUR for a Dutch business. Every price in this product is denominated in USD. Finalising the invoice therefore failed with a currency-conflict error, on every automatic top-up, unconditionally.
The manual top-up path was never affected, because a Checkout Session takes its currency from the first line item rather than from the customer record. That difference is why the bug could exist in a product whose payment flow demonstrably worked.
Impact
