Airbnb might be taking slow steps to roll out AI features to its consumer-facing interface, but the company is rapidly adopting the tech to build product. Earlier this year, the company said AI is writing 60% of its code. In its latest earnings call, co-founder and CEO Brian Chesky said AI is helping Airbnb create features at rapid rate.
Chesky said that because of AI, the company has reduced time from conceptualization to finally shopping features by 60%.
“Today, we’re building, testing, and iterating faster than we could just a year ago. Across some of our key initiatives, we’ve reduced the time from concept to launch by as much as 60%. And compared to the same 6 months last year, we’ve increased the number of features and improvements we shipped this year by nearly 80%,” he said during the company’s second-quarter earnings call.
He pointed out that AI has helped the company in areas like search, sign-up, checkout, and payments. Airbnb has also released features designed to help hosts with features like quicker onboarding flow.
Airbnb’s adoption of consumer-facing AI features has been slower, and mostly isolated to features like review summaries and listing highlights.
