Artificial Intelligence has become part of routine business operations, as employers across most industries use AI for tasks ranging from drafting emails to answering customers’ calls.
We are business professors at Drexel University who have spent the past year examining how AI is changing both the workplace and higher education.
Much of the conversation in business education to date has centered on helping students learn how to use AI responsibly and effectively.
Even so, our recent findings show that other qualities and skills still matter. This is especially true when it comes to helping entry-level workers succeed and advance in their careers.
We spoke with 647 employers over the past year about workplace preparedness. Employers we spoke with ranked communication, professionalism, teamwork, reliability and critical thinking among the qualities they valued most in recent graduates.
