NewsUK NewsSpotifyLIVEUpdated 18 mins agoSpotify users are reporting issues with the music services website, app, and the server connection, according to DowndetectorIssues have been reported with Spotify's web player(Image: stockcam via Getty Images)Updated 17:50, 05 Aug 2026Spotify's web player is down for hundreds of account users across the UK with people reporting error messages when trying to load.According to Downdetector, a website which tracks online outages, people have also experienced problems with the music service's app and server connection.Searches for issues with Spotify's Web Player have risen. One user commented on Downdetector that they are "getting an error message when loading both the website and app".View PostView PostToday17:47 BSTSpotify tells users to reload browserIn response to a user reporting "every day there's a problem" with their Spotify web player, the streaming service's support team asked them to reload their browser.The advice read: "Sorry to hear the web player isn’t working smoothly. Could you try reloading your browser and checking if it works in a private window? Then log back into your account."But the user quickly responded: "Didn’t work. It’s down. Fix it."Content cannot be displayed without consentToday17:40 BSTSpotify web version affectedPeople are reporting Spotify's web version is affected by the outage.Some users get a "Something went wrong. Try reloading the page." message when trying to access open.spotify.com.Content cannot be displayed without consentToday17:24 BSTHundreds report errors with Spotify websiteDowndetector has received hundreds of reports of issues with Spotify from the UK since the problems started at around 3pm.They peaked with 282 reports at 4.42pm. Of the reports, 71% were related to the website.Kim Sharp said on the website: "It says error when trying to load on both website and app."The spike shown on Downdetector‌