Orvera AI was Included Among the Shortlisted Providers Featured in Everest Group's Tech Provider Spotlight: Voice AI Agents in Customer Experience Management (CXM)

Orvera AI was Included Among the Shortlisted Providers Featured in Everest Group's Tech Provider Spotlight: Voice AI Agents in Customer Experience Management (CXM)

Orvera AI, an agentic conversational AI platform for the enterprise, was included among the shortlisted providers featured in Everest Group's Tech Provider Spotlight: Voice AI Agents in Customer Experience Management (CXM), published in June 2026. Everest Group reports a market shift away from containment and toward completed outcomes. The Spotlight profiles 16 shortlisted providers of voice AI agents for customer experience management, a focused field inside a conversational AI market now crowded with more than 1,000 vendors.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260805638960/en/ Ali Merchant, Chief Executive Officer of Orvera AI, on what separates a platform from an operation. Orvera AI was named among the 16 shortlisted providers in Everest Group's Tech Provider Spotlight: Voice AI Agents in Customer Experience Management (CXM), published in June 2026.

Everest Group writes that Orvera AI "is an enterprise AI platform built to automate and optimize customer experience and interactions across voice and digital channels." The same profile names conversational intelligence, workflow orchestration and real-time analytics alongside the voice agents.