ConnexPay Launches Hotel PayValet to Eliminate Hotel Payment Friction for Travel Management Companies
New managed service helps TMCs deliver a smoother hotel check-in experience, simplify reconciliation, and provide valuable data back to their clients.
ConnexPay, the unified payments platform that connects customer PayIns to supplier PayOuts, today announced the launch of Hotel PayValet, a managed hotel payment service designed to help travel management companies (TMCs) solve one of the most persistent operational challenges: ensuring virtual card payments are delivered and verified before hotel check-in.
Every day, TMCs issue virtual cards for hotel stays expecting them to be available when travelers arrive. Too often, hotel staff cannot locate the virtual card or the required payment information, forcing travelers to use personal payment cards while TMC operations teams work behind the scenes to resolve the issue. The result is payment leakage, increased support calls, manual follow-up with hotels, missing expense data, and time-consuming reconciliation after the trip.
Hotel PayValet helps solve these challenges by combining ConnexPay's virtual card issuing capabilities with managed hotel payment delivery. The service helps ensure virtual card payment information reaches the hotel before check-in, validates payment authorization, and provides greater visibility into the payment process, helping identify and address potential issues before travelers arrive.
