Aug 4, 2026 – 5.00amQantas is in advanced discussions to outsource up to 1000 positions to India as part of a deal with consulting giant Accenture, as it works on cutting costs and overhauling its operations using artificial intelligence.Known as Project iQ, the plan would include outsourcing part of the airline’s marketing, finance, human resources and other back-office positions, according to several people briefed on the matter who requested anonymity to speak freely. A decision on whether to proceed with the plan and how many jobs will be cut is expected this year.Subscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles
Qantas eyes major outsourcing move with Accenture-backed AI deal
The airline has been in discussions with the consulting giant over what it calls Project iQ, which could result in the loss of up to 1000 jobs in Australia.
TL;DRAI
Qantas negotiates with Accenture (Project iQ) to outsource 1,000 back-office roles to India via AI; decision by year-end. Demonstrates AI-enabled offshore consolidation as structural lever; tech leaders facing accelerated headcount pressure on non-specialist functions.
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