DingTalk and Feishu have evolved far beyond messaging apps. In 2026, they function as the central nervous system for millions of Chinese enterprises — and both platforms are building increasingly sophisticated AI ecosystems. For organisations looking to deploy conversational BI, understanding how to integrate with these platforms is no longer optional; it is the primary deployment model in China.
Key Insight: DingTalk and Feishu AI ecosystems enable enterprises to deploy conversational BI directly inside the IM tools that employees already use daily, eliminating adoption barriers and delivering data insights through natural language queries in the workflow.
The Two Titans of Chinese Enterprise IM
China's enterprise collaboration market is dominated by two platforms, each backed by a technology giant:
DingTalk (Alibaba Group): With over 700 million individual users and 25 million enterprise organisations, DingTalk is the most widely deployed enterprise IM platform in China. It has particularly strong penetration in manufacturing, retail, and government sectors.
