Author(s): Moiz Ezzy
Originally published on Towards AI.
Created by Author
On a Thursday in May I spent 45 minutes writing a runbook for an alert I’d already written a runbook for twice, on two other services. Same structure, different service name. That was the moment I started tracking where my week actually went.
The answer was 3 hours. Three hours a week writing runbooks from a blank template, generating boilerplate Terraform, hand-building kubectl commands I'd typed a hundred times, and drafting postmortem docs while I was still tired from the incident.
