One of the most bizarre episodes in e-commerce history has come to a close. eBay and several former eBay employees have agreed to pay $56 million to a newsletter-writing couple that was targeted by the company’s former executives in a horrific targeted harassment campaign that took place in 2019.
Ina and David Steiner, a married couple and the co-authors of EcommerceBytes, inspired the ire of high-level eBay executives after occasionally criticizing the company in their newsletter. In 2019, a plot was concocted to intimidate the couple into halting their negative coverage.
Executives used sock puppet social media accounts to harass the couple, while also sending them anonymous threatening letters and bizarre items in the mail — including live spiders and cockroaches, pornographic magazines, a bloody pig mask, a funereal wreath, and a book about surviving the death of a spouse.
According to previously released court documents, a plan that was attempted but never successfully carried out involved affixing a GPS tracking device to the couple’s car. Yet another internally broached plan involved sending a “Samoan gang” to the Steiners’ home.
The settlement this week resolves a 2021 civil case brought by the couple against eBay. The law office representing the Steiners writes that the settlement includes $46.15 million paid to the couple by eBay itself, as well as $2 million from former eBay executive CEO Devin Wenig.
