From China Mobile's Call Upgrade to the Commercial Launch of "Calling + AI" by Leading Operators: AI Is Reshaping the Value of Native Calling
BEIJING , July 25, 2026 /PRNewswire/ -- On June 15, 2026, China Mobile announced a comprehensive upgrade to its traditional calling services, ushering in a next-generation calling experience defined by HD, intelligence, and security. This milestone not only marks a major leap in telecommunication innovation but also reflects a global, inevitable shift: the transformation of basic communication into intelligent, inclusive services.Breaking Experience Barriers and Redefining the Paradigm of Basic CallingOvercoming the limitations of traditional, voice-only interactions, China Mobile has leveraged its mature VoLTE/VoNR network foundation to deeply integrate AI models with HD audio and video capabilities. Without requiring users to change their phones or SIM cards, seven core AI functions are now seamlessly embedded into the native dialer interface.These upgrades include Live Captions bridge communication gaps for the elderly and hearing-impaired; HD video calls and AI noise reduction create a crystal-clear, immersive calling experience; AI anti-fraud intercepts high-risk calls in real time to safeguard users' assets. Furthermore, the introduction of Data Channel (DC) technology and visual call menus transforms standard calls into agile, interactive service windows, enabling multi-party collaboration and seamless business transactions directly within the call. Through this initiative, China Mobile has successfully evolved traditional calls from a mere voice pipeline into a secure, integrated information hub."Calling + AI" Becomes a Strategic Consensus Among Global Leading OperatorsFrom a global perspective, China Mobile's call upgrade is not an isolated milestone, but a microcosm of the global telecommunications industry's broader transformation. Throughout 2026, major operators worldwide are accelerating the commercial deployment of "Calling + AI" solutions:
